Payment Policy
At O’Connor Elegance, we aim to provide a secure, simple, and reliable checkout experience for our customers.
The available payment methods may vary depending on your country, region, device, browser, payment provider, and checkout availability. Only the payment methods shown at checkout are available for your order.
Accepted Payment Methods
Depending on your location and the options displayed at checkout, O’Connor Elegance currently accepts the following payment methods:
- Shop Pay
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
The available payment options will be shown during checkout before you complete your order.
If a payment method is not displayed at checkout, this means it is not available for your order, location, device, or payment provider at that time.
Credit and Debit Card Payments
Credit and debit card payments are among our main accepted payment methods.
When paying by card, you confirm that:
- You are the authorized cardholder or have permission to use the card.
- The billing information provided is accurate and complete.
- There are sufficient funds or available credit to complete the purchase.
- The payment may be subject to verification by your card issuer or payment provider.
If your card payment is declined, please check your details or contact your bank or card issuer for assistance.
Shop Pay
Where available, customers may complete their purchase using Shop Pay.
Shop Pay allows eligible customers to check out faster by securely saving payment and shipping information through Shopify’s payment system.
Availability of Shop Pay may depend on your location, account settings, device, browser, and payment eligibility.
Digital Wallets and Express Checkout
Where available, customers may be able to complete their purchase using digital wallet or express checkout options such as:
- Apple Pay
- Google Pay
These payment methods are provided through third-party payment providers and may depend on your device, browser, location, account settings, and eligibility.
O’Connor Elegance cannot guarantee that every digital wallet or express checkout option will be available for every customer.
Unavailable Payment Methods
Certain payment methods may not be available or enabled at this time.
At the moment, O’Connor Elegance does not currently offer the following payment methods unless they are clearly displayed at checkout:
- Klarna
- UnionPay
- Cryptocurrency payments, including USDC
- PayPal
- Bancontact
- iDEAL
If any of these methods become available in the future, they will be shown at checkout.
Payment Security
All payments are processed through secure third-party payment providers using encrypted checkout technology.
We do not store full credit card numbers or sensitive payment details on our own servers.
To help protect your payment information, our checkout may use security measures such as:
- SSL encryption
- Payment provider fraud checks
- Card issuer verification
- Secure authentication where required
Your payment details are handled by trusted payment processors in accordance with their own security and privacy standards.
Payment Processing
Orders are only processed after payment has been successfully completed and approved.
If payment is not completed, declined, reversed, flagged for review, or otherwise unsuccessful, your order may not be processed.
We reserve the right to cancel or refuse an order if:
- Payment cannot be verified
- Fraudulent activity is suspected
- Incorrect billing information is provided
- The payment is reversed or disputed
- The order violates our Terms and Conditions
Prices and Currency
Prices are displayed on our website in the currency shown at checkout.
For Canadian customers, prices may be displayed in Canadian dollars (CAD) where available.
Depending on your payment provider, bank, or card issuer, additional charges may apply, such as:
- Currency conversion fees
- Foreign transaction fees
- Bank processing fees
- Card issuer fees
These charges are determined by your bank or payment provider and are not controlled by O’Connor Elegance.
Taxes and Additional Charges
Applicable taxes, shipping fees, or other charges may be displayed at checkout where required.
For international orders or products shipped from outside Canada, additional customs duties, import taxes, GST/HST, PST/QST, brokerage fees, or Canada Post handling fees may apply.
Unless otherwise stated at checkout, these additional charges are the responsibility of the customer.
Refunds
If you are eligible for a refund, for example after an approved return, the refund will be issued to the original payment method used for the order.
Refunds are usually processed within 14 days after the returned item has been received and inspected at the provided return address.
Please note:
- Refund processing times may vary depending on your bank, card issuer, or payment provider.
- Original shipping costs may not be refundable unless required by applicable law.
- Return shipping costs are not reimbursed.
- We cannot issue refunds to a different payment method than the one used for the original purchase.
Payment Disputes and Chargebacks
If you experience an issue with your order, payment, delivery, or refund, please contact us first at:
We will do our best to review the situation and provide a fair solution.
Opening a payment dispute or chargeback without contacting us first may delay the resolution process, especially if the order is already being processed, shipped, or reviewed.
Contact
For questions about payments, billing, or refunds, please contact us at:
Company Name: O’Connor Elegance
Email: info@connorelegance.com