Privacy Policy
This Privacy Policy applies to the services and website of O’Connor Elegance. We are committed to protecting your privacy and ensuring that any personal information you provide to us is handled carefully, securely, and in accordance with applicable privacy regulations.
By using our website, placing an order, or contacting our customer service team, you agree to the terms outlined in this Privacy Policy.
Personal Information We Collect
We may collect personal information that you voluntarily provide to us when placing an order, creating an account, subscribing to updates, or contacting us.
This may include:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address and device information
- Website activity and browsing behaviour
- Order history and customer service communication
We only collect information that is necessary to process your order, improve our services, and provide you with a reliable shopping experience.
How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Arranging shipment and delivery of your products
- Providing customer support
- Sending order confirmations, shipping updates, and service-related messages
- Improving our website, products, and customer experience
- Preventing fraud, misuse, or unauthorized activity
- Complying with legal and administrative obligations
As a dropshipping retailer, certain order and delivery details may need to be shared with trusted suppliers, fulfilment partners, payment providers, or shipping services in order to complete your purchase.
Sharing Information With Third Parties
We do not sell, rent, or trade your personal information.
Your information may only be shared with third parties when necessary for the operation of our business, including:
- Payment processors
- Shipping and logistics providers
- Fulfilment partners and suppliers
- Customer service tools
- Website analytics and marketing platforms
- Legal or regulatory authorities, where required by law
Any third parties we work with are only permitted to use your information for the specific purpose of providing their service to O’Connor Elegance and our customers.
International Processing and Fulfilment
Because O’Connor Elegance may work with international suppliers, logistics providers, and fulfilment partners, your personal information may be processed or transferred outside your country of residence when required to complete your order.
We take reasonable steps to ensure that your personal information remains protected and is handled securely by our partners.
How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including order processing, customer support, administrative requirements, fraud prevention, and legal obligations.
When your information is no longer required, we will securely delete, anonymize, or archive it where appropriate.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, personalize your experience, and support marketing activities.
Cookies may help us:
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
- Provide relevant advertisements or promotions
- Improve the checkout and shopping experience
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.
Marketing Communications
With your consent, we may send you promotional emails, product updates, special offers, or other marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly at:
Please note that you may still receive important service-related emails, such as order confirmations or shipping updates.
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to certain types of processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal data where applicable
To exercise any of these rights, please contact us at:
We may need to verify your identity before processing certain privacy-related requests.
Security of Your Information
We take reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While we work hard to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we continuously aim to use appropriate safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or website practices.
Any updates will be posted on this page. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
For questions, requests, or concerns regarding this Privacy Policy or the way your personal information is handled, you can contact us at:
Company Name: O’Connor Elegance
Email: info@connorelegance.com